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|Helix Sleep is one of the most interesting bed companies out there. They have a Sleep Quiz to help match you up with the best mattress for you.|
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|Casper very well could be the most popular bed-in-a-box mattress available today. And for good reason—it's an incredibly comfortable bed.|
If you created a list of the 10 most popular bed-in-a-box companies, both Helix and Casper would be on that list, alongside GhostBed, Purple, and others. As such, if you’re looking to make your decision purely based on reputation, that’s not really going to be manageable with these two beds. In reality, the Helix vs Casper debate comes down to 5 major items:
Of course there is more to consider than what we could fit into one video or a few bullet points, which is why we’ve assembled the rest of this review.
Before we do a deep dive on these mattresses, let’s cover an area where most consumers have questions: company policies. Both Helix and Casper offer free shipping with their mattresses.
The beds show up compressed and plastic wrapped inside of a box that about 48″ tall. It’s actually a pretty neat thing to see a full size bed that has been (somehow) fit into a box. All you need to do is cart the box inside, remove the plastic wrapping, and allow your bed to fully inflate.
Here’s a look at the unboxing process. Casper is shown, but it works the same way with both beds.
Both brands also offer a 100-night risk-free trial where you can evaluate the bed from the comfort of your own home. You have 3+ months to make your mind up on the mattress. This should be plenty of time to allow your body to adjust to the bed.
If, for whatever reason, you’d like return the mattress, both Helix and Casper offer 100% free returns. In fact, they will send someone to your house (usually a charity or 1-800-GOT-JUNK) to pick up the bed free of charge.
You read that right, completely free returns, even if you’ve slept on the bed for 99 nights. That’s a pretty great policy, although I should also point out that most other mattresses that we’ve reviewed also have the same policy.
If everything works out and you decide to keep the mattress (which most people do, otherwise these companies couldn’t afford to offer the trial period and free returns) they both come with a 10-year warranty. Again, this is standard for the online mattress shopping industry. Leesa and Tuft & Needle, along with plenty of other brands, also have the same warranty policy.
Helix Sleep has taken the approach that not everyone is the same and therefore no single best mattress exists—hard to argue with that. As such, Helix actually makes nine different mattress models, designed for nine core types of sleepers.
Don’t worry, you don’t need to do any of the calculations yourself nor do you really need to know the difference between the nine models. Helix actually runs you through their Sleep Quiz in order to direct you to the most suitable mattress. The Sleep Quiz takes only a few seconds, but it’s a brilliant way to tailor the mattress buying experience (and cut down on the number of returns).
The Sleep Quiz that you see above is a big differentiator for Helix and is one of the main reasons that someone would get one of their beds. You can take the Sleep Quiz for yourself on Helix’s website.
There are two things to consider here. The first is personal preference. You might prefer (or not prefer) the feel of a bouncy, responsive coil mattress.
The second is support. While Casper is undoubtedly a durable mattress, it’s widely accepted that hybrid/spring mattresses are more durable than all-foam beds, long term.
Piggybacking off of the last section, the coils also make Helix a better mattress for heavier individuals. In fact, Helix has a specific model called Nightfall, which is specially designed for heavier folks (i.e. above 250 lb). You can see the Helix Nightfall mattress on Helix’s website.
The bed is 12″ thick in total with 8″ pocketed coils. This makes it 2″ thicker than the other Helix mattresses and Casper.
It will cost you extra, but if you sleep on the warmer end, Helix actually sells a special cooling cover that’s pretty interesting.
Each Helix mattress has two covers: a bottom cover that just hides the guts of the mattress and a top, removable, machine washable cover. You unzip and take off the top cover and replace it with the Ultra Cool Cover in order to get those cooling benefits.
The bottom line is that it’s nice that Helix offers the Ultra Cool Cover, but it’s unfortunate that it will cost you extra. It won’t make Helix the coolest mattress on the market, but it does allot Helix a slight edge over Casper in the temperature regulation department.
Casper has to be the most widely recognized online mattress brands out there. The company advertises like crazy and is now worth hundreds of millions (if not billions) of dollars. Even so, their mattresses are remarkably simple. And we don’t see that as a bad thing.
If you forced us to make a split second decision, we would anoint Casper the winner on comfort. In fact, we think Casper is one of the most comfortable mattresses available online today.
Now, clearly, comfort is subjective, but our entire team agrees that Casper is comfy—and we are all different weights, heights, genders, and have different sleeping preferences. Casper is just a universally comfortable bed.
Casper has more a neutral feel to it. Picture a softer, comfy foam and that’s how Casper feels. It doesn’t feel like memory foam or latex foam or an innerspring bed. It just feels neutral, almost boring (in a good way).
While you can get Helix in a variety of firmness levels ranging from soft to firm, Casper is middle of the road. It’s about a medium on the soft-to-firm scale.
Here’s what it all boils down to. If you’re under 250 lb and just want the easy, safe pick, that’s Casper. It’s a really nice mattress.
We are splitting hairs on this one, but if you are a sensitive sleeper that wakes easily, Casper is probably the better option. Helix is actually efficient at deadening cross-mattress motion, as well, but it’s hard to beat out an entirely foam bed. In general, coil mattresses tend to reverberate motion more than their all-foam brethren.
There are a few big areas where you just can’t give one bed the edge over the other—after all, they use similar materials and are both bed-in-a-box mattresses.
Without getting into the weeds here, both Helix and Casper have an MSRP of about $1,000 for their queen size beds. That’s pretty standard from what we’ve seen, at least with the mattresses that we’ve compared and reviewed.
Even after applying a mattress coupon, Helix and Casper end up being about the same price.
Both are responsive beds and have zero of that stuck-in-the-mud feeling that you typically see with memory foam mattresses. You can effortlessly switch between sleeping positions on the beds, which is great.
The plot thickens. Helix and Casper are both suitable for back, stomach, side, and combination sleepers. Both offer ample pressure relief and support. Regardless of your preferred sleeping position, you should be just fine with either mattress.
We can’t really pick a clear winner here either. In fact, both of them aren’t fantastic for edge support. But this is something that we see with a lot of softer mattresses; they just compress a little too much along the edges so that you get a little of that roll-off sensation. There’s an easy solution for this, however, and that is to upgrade sizes.
Edge support only really affects couples, so instead of getting a queen or a full, if you can, upgrade to a king that gives you more areas to stretch out.