Casper Mattress Review
Personally Tested Review of the Original Casper and Casper Hybrid bed in a box mattresses
Last Updated: July 27, 2020
If you’re at all familiar with the bed-in-a-box industry, you’ve probably heard about Casper. In fact, for a while, it seemed like the two were synonymous. Bottom line, this is one of the most popular online mattresses. But does it really live up to the hype? In this post, we analyze the pros and cons of Casper’s original foam mattress as well as the updated Casper Hybrid.
- Free Shipping & Returns
- 100 Nights Trial Period
- 10 Years Warranty
- Made in USA
$100 OffClaim Discount
People that are looking for a comfortable, affordable mattress
Anyone that’s interested in a bed-in-a-box mattress
Especially heavy individuals
If your budget is $700 or less
Layout For This Mattress Review
- How Casper Handles Shipping & Returns
- What Does The Casper Mattress Cost?
- Zoned Support Design
- Casper Hybrid Review
- Our Rating For Softness / Firmness
- Who Will Like The Casper Mattress?
- Does The Casper Mattress Accommodate Couples?
Our YouTube Review Of The Casper Mattress
We have plenty to say about the Casper mattress, but for anyone that prefers video format, here’s a quick synopsis of who we think will like the Original Casper mattress.
We hope the video above was helpful, however, it’s always a good idea to conduct more research when considering a major purchase like a new bed. Keep reading for even more details on the Casper mattress.
Casper Mattress Price
Casper mattresses are not considered cheap, but by comparison they’re certainly not the most expensive beds on the market either. They’re fairly priced and we would consider the bed a decent value, all things considered. You can see a breakdown of the pricing below:
|King / Cal King||$1,295|
Is There A Casper Mattress or Discount Code?
We always do our best to get discounts and promo codes for you, so if we’ve got a Casper code, it’ll be in that little green box floating on your screen. Alternatively, you can always check Casper.com for current offers and promotions. Like most brands, they tend to offer their largest promotions during major holidays, but they should offer something like $50-$100 off year-round as well.
Casper Mattress Performance Ratings
Off gassing: Casper mattresses have moderate off gassing, which means there may be an odor present for several days after taking a new mattress out of the box.
Durability: A Casper mattress has an average lifespan of about 7 years, but it’s often longer if you periodically rotate your mattress.
Pressure relief: Casper mattresses are built with a special zoned support design, which offers more pressure relief where you need it most.
Motion isolation: Casper mattresses have excellent motion isolation, like most all-foam beds, keeping couples comfy as they sleep — especially light sleepers.
Temperature neutrality: Casper mattresses don’t run too hot or too cold, we think they’re pretty temperature neutral. They probably won’t contribute to a hot, uncomfortable sleep, but they won’t cool you down either.
Edge support: Casper mattresses have edge support to prevent sleepers from feeling like they’re rolling off the bed when they’re near the side.
Noise: Casper mattresses are almost silent, given the strong foam composition.
Sex: Casper mattresses offer plenty of support, but not as much bounce as some of their hybrid competitors. Check out the Casper Wave Mattress which offers a coil and foam construction.
Casper’s Zoned Support Design
The Original Casper is an all-foam bed, the construction of which is fairly simple. It’s just three layers of foam materials—a base layer of support foam, a layer of zoned transition memory foam, and a top layer of “open-cell” foam that’s perforated to pull in airflow (Casper calls this “AirScape”). Altogether, you get ~11” of memory, poly, and proprietary foam.
“Zoned” layers are becoming more popular in the industry. If a layer is described as “zoned”, that means it’s more supportive in certain targeted areas, like the middle section where a sleeper’s hips and trunk would be. The Casper Wave Hybrid mattress has a zoned support framework as well, albeit it’s more much advanced.
“Proprietary foam” just means that the company has customized a foam formulation that is specific to their brand. In most cases, that means a slightly modified poly foam or memory foam. In Casper’s case, their proprietary foam contributes to the overall soft neutral-foam feel of the bed.
All of the foams in the Casper mattress are approved by the CertiPUR-US program, which means they have low VOC, are made without ozone depleters, and just generally are not harmful for you or the environment.
Casper Hybrid Mattress Review
For an extra $200, consumers have the option to upgrade to the Casper Hybrid mattress. The hybrid model is essentially the same bed as the original foam model, except it utilizes pocketed coils for its support foundation as opposed to dense polyfoam. Everything else is the same.
As a result, the Casper Hybrid mattress has a little more bounce and responsiveness to it compared to the Original Casper foam bed. The Casper Hybrid is also the more supportive option between the two because of its design (coils provide more reinforcement than foam foundations). As such, we see the Casper Hybrid as the more ideal choice for people who weigh ~225 pounds or more.
Reviews Of Casper Mattress Cover
The cover on the Original Casper mattress is a nice, soft material. It’s also fitted well, so it won’t bunch up under your sheets.
The cover is pretty easy to remove, but we don’t actually suggest that you remove it because we haven’t found any definitive information stating that the cover is machine washable. The Casper site does say that the “zip-off cover is easy to clean,” but they don’t specify that you can toss it in the wash. Every other mattress brand we’ve tried that has a machine washable cover makes sure to state so in no uncertain terms, which is why we’re squinting at Casper here.
If you do need to deal with a spill or stain, you can spot clean with some warm water and a bit of mild detergent. Just dab at the spot and you’re done. You do want to avoid getting the spot so wet that it soaks down into the mattress, though.
In the case that you’re especially concerned about getting a thorough clean—maybe an accident-prone kid will be sleeping on the bed or you suffer from awful allergies that require bi-weekly deep cleans of all your linens—you can look into adding a mattress protector. There’s a huge selection of mattress protectors on Amazon. Just know that, depending on the thickness and material of the protector, it may stifle airflow through the mattress and might affect the surface feel a bit.
Now, you may be in the habit of periodically flipping your mattress, but if you get yourself a Casper, it’s time to break that habit. Casper’s foam layers are constructed in a specific order, so flipping the bed won’t work.
While you don’t need to flip the mattress, you might want to rotate it 180° every 3-6 months or so if you share your bed with a partner whose body weight is significantly different than your own. Rotating the bed will help the mattress wear more evenly over time, and that means a longer lifespan for your Casper.
Casper Mattress Firmness
The Casper mattress has a soft foam feel. Even though it does incorporate a layer of memory foam, you aren’t going to get an overt memory foam feel. You aren’t going feel like you’re really sinking into the mattress or getting “stuck in the mud”. For some folks, that’s great because they don’t like the feeling of being sucked into the mattress. For other folks, that may be disappointing because they really enjoy that stereotypical memory foam feel.
In terms of firmness, we say the Casper is a medium on our scale. That’s precisely in the middle of the soft-to-firm spectrum. Remember, though, that your body type will affect how you experience the firmness of a mattress. In very simple terms, the heavier you are, the softer it will feel and vice versa.
With all-foam beds, we often find that the responsiveness is on the slower side just because the mattress doesn’t have any coils to assist with the bounce-back. The Casper, however, responds relatively quickly to pressure despite being all-foam. Folks who switch positions during the night won’t have any trouble turning over and won’t leave a sunken spot behind when they do.
Who Will Like The Casper Mattress?
Given the Casper mattress is about a medium on the firmness scale, we think the bed is a good option for all types of sleepers.
This might sound too soft for back and stomach sleepers who need ample support under their lumbar region, but we’ve found that even though Casper isn’t a very firm bed, the combination of various foam densities and its zoned design make it more supportive than you might expect.
As for side and combo sleepers, since the bed isn’t overly firm and the mattress is essentially split into different zones, these types of sleepers will get the pressure relief they need for key areas (e.g. shoulders).
No matter what your sleeper type is, the idea behind the Casper mattress is to ensure your spine remains in proper alignment. In some cases, that means support, in other cases, that means pressure relief.
Should Heavy People Get The Casper Mattress?
The answer would be no if you’re thinking about the Casper Original mattress. Remember, this bed is comprised entirely of foam.
If you’re larger in stature (~225+ pounds), we’d recommend upgrading to the Casper Hybrid mattress. As we stated earlier, because the Casper Hybrid uses coils, it’s the more supportive option for heavier people. Folks who fall into this size category exert much more pressure and force on mattresses compared to smaller size individuals so it’s crucial they receive additional support.
Casper Reviews For Petite And Medium Size People
Yes, it is. Both petite and average body types are going to get enough support on this bed, or pressure relief, if that’s what they need. It’s a nice middle-of-the-road bed in terms of feel and firmness, which makes it pretty accommodating.
We think the Original Casper is absolutely a nice bed for individuals that weigh under ~225 pounds. We could see this being a tremendous bed for young professionals, teens, and college students. It’s one of those beds that most people agree is really comfortable.
Casper Has A Neutral Sleeping Temperature
In our opinion, the Casper mattress does not sleep hot, but it doesn’t sleep cool either. This bed is what we call temperature neutral, which is the case for most beds you can buy online. The new “AirScape” design on the comfort foam does help with airflow, but not enough to call it a cooling bed.
It’s pretty common for all-foam beds to feel warmer than hybrids because all-foam constructions don’t have coils, which allow for better airflow. Plus, foam can retain the heat produced by your body while you sleep. Again, though, we’re not saying that sleeping on the Casper will be the reason you get too hot, it just isn’t going to prevent you from overheating if you’re a naturally sweaty sleeper.
Even so, for most people, we think Casper will be just fine in the temperature-regulation department. We can’t imagine many people complain about overheating on the Original Casper mattress.
Casper Mattress Review For Couples
We do think Casper is a good pick for couples. For one, this bed has good edge support, meaning you aren’t going to get too much of that roll-off feeling if you happen to find yourself near the edge of the mattress.
Edge support is a feature that couples ought to consider because, more often than not, one partner ends up confined to the side of the bed while the other sleeps comfortably right in the middle. Again, Casper is fine here, but it’s not the best mattress for edge support. And, to be honest, we consider edge support to be one of the more overblown facets of a mattress. In other words, it’s important to a small number of people—most people won’t even care.
Casper also performs well in terms of motion isolation. Good motion isolation is what keeps you from being woken up when your partner turns over or gets out of bed in the middle of the night. All-foam beds generally do a good job of limiting cross-bed motion, so we’re not really going to praise Casper for this.
It’s good, and we’re glad that it’s good—we’re just not surprised or giving it any bonus points.
Pros And Cons Of The Casper Mattress
Temperature Neutral: Casper mattresses don’t run too hot or too cold, so they’re great for sleepers who are the Goldilocks of finding the right sleep temp.
Motion Isolation: You can toss and turn next to your partner without waking them up every time.
Good for Various Sleepers: Casper can accommodate side, back, and stomach sleepers. Plus it has an accommodating neutral-foam feel.
Firmness: If you want a super firm mattress, Casper won’t be the perfect fit.
New Foam Composition: Sleepers who have come to love traditional memory foam will have to adjust to the foam layers of Casper.
Not Ideal For Heavy Sleepers: Because the Original Casper Mattress has an all-foam design, it’s not very suitable for sleepers who weigh over ~230 lbs.
Other Casper Products
How Casper Handles Shipping & Returns
The online mattress industry is established enough now that it has some pretty standard policies regarding shipping, returns, trials, and the like. You can generally assume that bed-in-a-box companies will offer free shipping, a 100-night risk-free trial period, free returns and full refunds if you don’t like the bed, or a 10-year warranty if you do. Of course, some companies do put their own spin on those terms, so be sure to read all the fine print.
Casper, however, follows those standards to a tee. To ensure that you’re fully informed, though, we do suggest that you read up on the terms of that warranty on Casper.com.
As for how you actually set up your new Casper mattress, it’s quite simple, but since your bed is compressed and rolled up in a box, it may take you a few minutes to get everything all ready to go.
Once you’ve removed the packaging and your bed starts to decompress, it’s a good idea to let it sit out for about a full day. This allows it adequate time to fully decompress and off-gas. Since it’s wrapped in plastic, it could have a clean smell, which is completely normal and could take a few days to leave the mattress.
Casper Mattress Review: Conclusion
Ultimately, we really like the Original Casper mattress. Simply put, there’s a reason why it’s so popular. Part of that is good advertising, true, but it’s also because they really do make a quality, accommodating product. We’re not going to get hyperbolic and say it’s the best mattress ever and everyone will love it, but we will say that it’s a great bed and a lot of people will really enjoy sleeping on Casper.
What Makes Casper So Popular
It’s no secret that Casper is (perhaps) the single most popular bed-in-a-box mattress out there. They have literally sold millions of mattresses and the substantial majority of people end up keeping their Casper mattress. So, now that the main portion of the review is over, let’s recap what makes the original Casper mattress so special.
Comfortable Feel — This is the the type of bed that most people agree on. What I mean by that is that Casper is an accommodating mattress that seems to bring people together more than it separates them. We’ve seen with a lot of memory foam beds or even the Purple Mattresses, the beds are just too unique such that about 50% of people can’t sleep on them. Casper is so neutral that we could confidently say a big majority of people will give it the thumbs up. It might not satisfy everything they were looking for, but they find it comfortable and could sleep on it. That’s the reason we refer to Casper as a “Safe Pick” in many of our buyer guides.
Name Recognition — Casper is the bed-in-a-box. It’s the most widely known and people really trust the brand.
Sleeper Type — Given that it’s pretty much a flat medium on the soft/firm scale, Casper is able to work for all sleeping positions. It really is a Jack of all trades. That can be a positive and a negative, though. If you want a bed that works for a variety of sleeping positions, that’s great, Casper should mostly likely work for you. If you want a firm bed though, or a soft one, Casper is only available in the one firmness level so there’s not much you can do.
Free Returns — This is a major reason why online mattress brands are getting so popular: they’re virtually risk-free purchases for the consumer. We love that you’re able to get all of your money back (in the trial window) if Casper isn’t exactly what you’re looking for. It definitely calms the nerves when you spend around $1,000.
Comparing All Casper Mattresses
Casper Wave — This is their high-end mattress that also has the Zoned Support System, but to a larger extent. The Wave is thicker and feels a little more buoyant compared to the original mattress since it has a layer of latex foam. This the mattress that Casper created for people with back pain or other health issues. It costs quite a bit more than the original mattress, but if you’re not on a strict budget it might be worth your consideration. It’s basically the older brother to the original mattress. Here’s a link to our Casper Wave vs Casper comparison.
Casper Nova Hybrid — The company’s softest mattress on the market right now. Here’s a link to our Casper Nova vs Casper comparison.
Casper Element — To compete with lower price point cheap beds, Casper launched the Element. It’s the simplest (and most affordable) mattress that they sell. It actually feels similar to the original in that it’s pretty plane Jane. It just feels neutral and comfortable, but there’s not a true signature feel. This is the mattress that they intend for guest rooms, college students, kids, teens, etc. There’s plenty of good things to say about the Casper Element mattress, but the best part (at least when compared to the other two) is just the price.
Casper Hybrid Mattress — As we mentioned above, this is pretty much the exact same bed as the Original Casper mattress, but with support coils rather than support foam. We like the bed a lot.
Casper Wave Hybrid — If the Casper Hybrid is the original bed with coils, the Wave Hybrid is the Wave with coils. It’s the most premium bed that Casper makes. It’s really nice, really supportive, and really comfortable. The zoned support on the bed is different than it is on the Wave foam bed, but we still like that they’ve included it.
Casper Bed Reviews
BBB Rating: A+
Casper Mattress Reviews on Amazon: Most Casper reviews have more than 4 out of 5 stars on Amazon, and customers say the mattresses are great for neck and back pain.
Casper Mattress Reviews on Reddit: Reviews of Casper mattress on Reddit reveal that the mattresses can take a while to get used to, but they’re comfortable after an initial adjustment period.
Casper Mattress Physical Store Locations
Dozens of locations across the U.S., including Casper stores at:
- 8379 Melrose Ave., Los Angeles, CA 90069
- 185 Greenwich Street, New York, NY 10007
- 9685 SW Washington Square Road, Portland, OR 97223
- 3121 Palm Way, Austin, TX 78758
- 140 South Avenue, Bloomington, MN 55425
Casper Mattress Contact Information
- Online Form: https://casper.com/help/
- Casper Mattress Customer Service Phone Number: 888-498-0003
- Website: https://casper.com/
Find Casper Mattress on Social Media
We were sent this mattress from Casper in order to review it. However, we did not accept any monetary payment from Casper (or any other company) to say good or bad things about this mattress.
Casper products generally ship within two business days after you place your order. From time of shipment, it can take up to five business days to be delivered to your door. Exactly how long depends on where you live. Casper also has multiple facilities that your order can ship from. So if you order more than one product, they may arrive separately.
In-home setup is not a standard part of Casper’s policies, but they do have some “In-Home Delivery & Setup” markets, which basically means they offer white glove delivery in some areas upon request. If you live in one of those market areas and opt for their in-home setup, they will also remove your old mattress.
As long as you’re within the 100-night trial period, the return process is easy. All you need to do is call the company and explain that you’d like to return your Casper mattress. They’ll work with you to have the bed picked up by a local charity or a recycling service. A full refund will be credited to your account within a couple weeks. And don’t worry—you don’t have to get the bed back in the box.
Of course, Casper says the best option is the Casper foundation, but what else are they going to say? Generally, with all-foam mattresses, the important thing is to use a platform or foundation that is flat and firm. You can use a slatted frame just as long as the slats aren’t bendy or too far apart (no more than 4”).
Casper offers completely free shipping and 100-night risk free trial period with all of their mattresses. If you don’t like the bed inside those first 100 nights, you can return the bed for a full refund!
We consider the Original Casper mattress to be about a “medium” on our firmness scale. That means it’s not overly soft or firm and should work for all sleeping positions.
Yes! We fully expect that most side sleepers will really like the Casper mattress. As we note in our review, it’s not too soft or too firm. We think you’ll be really happy with it.
A simple explanation of the “Zoned Support” system is that the center of the bed is firmer/more supportive and the top and bottom are more pressure relieving.
There are two options with the Original Casper mattress. You can get the all-foam bed that has three layers of foam. Or you can get the hybrid model that has coils and comfort foams. In general, Casper uses poly foam, Airscape foam, and memory foam.
Are Casper mattresses good?
Yes, we give Casper mattresses a good overall rating. Thanks to their ability to contour to your body, remain quiet, and offer pressure point support, they are a popular mattress for a reason.
You can expect a Casper mattress to last at least five years, more likely seven to 10 with regular rotation.
Do you need a box spring with a Casper Mattress?
Casper mattresses do not require a box spring; you can place them on a foundation or directly on a frame if preferred.
What kind of mattress is Casper?
Casper mattresses are made from memory foam, with the Casper Hybrid introducing pocket coils to work alongside the foam.
How much do Casper mattresses cost?
Casper mattresses range from about $600 to $1,300, depending on the size.
Where do I buy a Casper Mattress?
You can order a Casper Mattress via bed in a box online at Casper.com, or purchase a new mattress from a Casper store or retail partner.