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Casper Nova Review

Casper Nova Review

This is our in-depth Casper Nova Hybrid review, in which is the "most plush" mattress from the brand.

Last Updated: September 30, 2020

Matt Ross

Casper Nova is the softest mattress from the brand to date. It's available as a foam mattress and also Casper Nova Hybrid, which incorporates pocketed coils. Not only that, but the bed has an updated Zoned Support Pro design with the company's new AirScape foam. In this review, we dive deep into the mattress to figure out who it's best for.

Who Is This Best For?

If you want a truly plush/soft bed

Primary side sleepers

Who Won’t Love It?

Anyone looking for a firm bed

If your budget is $1,000 or less

Casper Nova Mattress Overview

In this review, we’ll cover virtually everything there is to know about the Casper Nova Hybrid mattress.

Jump-To Links For This Review:

Honest Casper Nova Mattress Video Review

Below is our unbiased review video for the Casper Nova Hybrid mattress.

We hope you found the video above helpful. Keep reading for more information regarding this bed.

Casper Nova Mattress Pricing

Casper Nova is a premium mattress that is certainly not targeting college students. The Nova falls between the Original Casper mattress and the Wave in price. The MSRP for the queen-size mattress is about $2,000. You can see the price by size in the table below.

SizePrice (MSRP)
Twin$1,095
Twin XL$1,245
Full$1,795
Queen$1,995
King / Cal King$2,295

Is There A Casper Nova Coupon Code?

Casper is no stranger to running promotions and offering discounts. Casper offers a coupon code on its website for its Original and Wave mattresses, but not for the Nova yet.

Even with a discount, however, Nova is still a relatively pricey online mattress. Sure, it’s less than the Purple Hybrid Premier, but there are plenty of hybrid mattresses that are more affordable than Casper Nova Hybrid.

Casper Nova Hybrid Construction And Design

While the Casper Nova is a new mattress for the brand, it’s technically not just one mattress. The company offers Nova Hybrid, its main model, and the Nova Foam, with the difference being the support system.

Nova Hybrid Construction

The Nova Hybrid has pocketed coils for its support framework, much like Casper Hybrid and Casper Wave Hybrid. As such, you’ll notice more bounce with the mattress and support with the hybrid model. Here’s a look inside Casper Nova Hybrid:

The Nova Foam mattress has a dense foam support core instead of coils. The bed will therefore have less bounce than Nova Hybrid. This model is only available through Amazon.

Casper Nova Design

Given that Casper Nova Hybrid is the most popular model, we’ll focus on its design rather than the all-foam bed. Nova Hybrid starts with dense foam on the bottom and then has pocketed coils.

The picture below does not show the pocketed coils because Nova Hybrid uses “foam-encased” coils, meaning there is a perimeter of foam around the base of the mattress to increase the edge support.

casper nova mattress review hybrid construction
You can see the Zoned Support Pro design on the Nova Hybrid

We’ve written extensively about pocketed coils and how they compare to more traditional innerspring systems. The short story is that pocketed coils can offer plenty of support with less motion transfer, which is great news for couples.

On top of the coils, Nova Hybrid has multiple layers of comfort foams, including a “Zoned Support Pro” system, which is designed to give more support under your trunk/hips and provide more pressure relief for your shoulders.

casper nova mattress review hybrid construction
The center two layers comprise Casper Nova’s “Zoned Support Pro” system

Interestingly, with Casper Nova, you can feel the zoned support system. You won’t notice a difference in the foams, but you will experience more support under your hips and trunk, which we take as a great sign for individuals with hip pain and other injuries.

Not only that, but the top third of the bed is noticeably more pressure relieving, which should make Casper Nova a good mattress for shoulder pain.

On top of the two zoned support layers is the main comfort layer, which is a super soft, open-cell foam. We can’t imagine anyone denying how comfortable this layer is.

The open-cell foam is also perforated, which Casper calls its “AirScape” technology. The idea with the perforations is that the bed should allow for even more airflow to keep hot sleepers at a comfortable temperature during the night.

casper nova mattress review hybrid cover
Even Casper Nova’s cover is intended to be plush soft

The bed also features Casper’s new plush-soft cover, which is made with recycled materials. You can remove the cover, but Casper recommends that you only wash it by hand. If you’re concerned with stains, make sure to check out Casper’s mattress protector which is waterproof.

Casper Nova Firmness & Feel

Casper calls this Nova its “most plush” mattress and notes it has “cloud-like comfort.” To be frank, we agree with them.

Perhaps the easiest way to describe it is to say the Casper Nova Hybrid feels like a cloud with coils underneath. It’s light and airy, fluffy even, with tons of pressure relief. It’s among the softest/most plush beds we’ve tested.

The Casper Nova Hybrid has a medium-soft firmness, according to our editors whom are in the 170-200 pound range. This puts Casper Nova Hybrid on par with the Leesa Legend mattress in terms of firmness.

casper nova mattress review firmness

We do need to add two points regarding firmness. Firstly, the heavier you are, the softer the Nova (and most other beds) will feel. The inverse is true for more lightweight sleepers as well. Second, most beds will soften over time, which is a major reason companies offer trial periods. You want to take time to allow the bed to soften before you decide to keep or return it.

Suitable Sleeper Types For Casper Nova

Given that this is a soft mattress, it comes as no surprise that Casper Nova Hybrid is best for side sleepers in particular. Having said that, it’s not all about firmness, and there’s a real chance not all side sleepers will like this bed. In general, Casper Nova is designed mostly for side sleepers.

casper nova mattress review sleep positions

As for stomach and back sleepers, we’re of the mindset that Casper Nova Hybrid is simply too soft. In general, people that sleep primarily on their stomachs and/or backs will gravitate toward, and prefer, firmer beds. Check out the Casper Wave and Casper Original for a mattress that’s better suited for stomach and back sleepers. Put simply, Casper Nova Hybrid is not made for stomach and back sleepers.

Now, to be fair, this entire situation is a lot more nuanced than saying it’s good or not good for certain sleep styles. It all hinges on your preferences, body type, and what’s comfortable to you. As an example, we could easily see a petite back sleeper being perfectly happy with Casper Nova Hybrid. There’s just a great deal of subjectivity when it comes to choosing a mattress.

Nova Hybrid Temperature Regulation

People are often quick to say a bed sleeps cool or hot, but there’s always more to the story than just the mattress. For example, everything from the firmness level of the bed to the type of pajamas you wear (or don’t wear) will impact your sleeping temperature.

Casper Nova Hybrid doesn’t have a lot of memory foam, so that’s good from a temperature standpoint. It is, however, a softer bed, so you’ll sink into the mattress a good bit. Typically, softer beds will sleep a little warmer due to the fact that you’re being “hugged” by the mattress a little more than with a firm bed. Unique to the Casper beds, however, is an open-cell foam that’s perforated to pull in air flow.

casper nova hybrid mattress review airscape foam
You can see the “AirScape” perforations on the main comfort foam

In general, we aren’t all that excited by perforated foam, but in this particular case, we can actually feel the airflow travel up through the little holes in the foam. This won’t make Nova a cool-sleeping bed, but it will help to balance out other aspects, leaving us to call this a temperature-neutral mattress.

Unless you’re a really hot sleeper, we expect you’ll be fine with Casper Nova Hybrid. That said, if you’re a hot sleeper, check out our list of the best cooling mattresses.

Is Casper Nova A Good Mattress For Couples?

The simple answer is “maybe.” In all honesty, there are so many factors to consider, we can’t give you a firm “yes” or “no.” In general, though, if you agree on topics such as feel, firmness, price, and design, we expect you’ll like this mattress.

There are two other fringe elements that will be important to certain couples: (1) edge support and (2) motion isolation.

If you plan to purchase a smaller sized mattress, edge support will be important. Most soft beds have average to below-average edge support. Fortunately, Casper Nova Hybrid has good edge support for a softer bed.

casper nova mattress review hybrid edge support
Surprisingly solid in the edge support department

As for motion isolation, typically, the coils work against you a bit, but we feel the Casper Nova Hybrid is just fine in terms of motion isolation. The foam version will be slightly more efficient than Casper Nova Hybrid, but we don’t think many people will have issues here at all.

Casper Nova Mattress Review Verdict

If you like a plush mattress, we fully expect you’ll like the Casper Nova Hybrid. It’s soft, cloud-like, responsive, and supportive. We think it has an interesting design and, if you know what you’re getting into, you’ll most likely appreciate the Casper Nova Hybrid.

That said, if you want a firm bed, prefer a traditional memory foam feel or need a mattress under $1,000, look elsewhere. If you’re a strict stomach or back sleeper, in most cases, look elsewhere. Put simply, the Casper Nova Hybrid is exactly what you’d expect: a soft coil mattress.

Casper Nova Ratings

  • BBB rating: A+. Casper gets a high rating from the Better Business Bureau. Based on only 25 customer reviews, Casper gets a three-star rating from customers.
  • Amazon reviews: 4 ½ stars. With 11 customer rankings for the Casper Nova Hybrid king-size mattress, 81% were rated with four and five stars.

Other Casper Mattress Reviews

Review team

  • Tharon
    Tharon Green

    Stomach Sleeper

  • kenzie
    McKenzie Dillon

    Combo Sleeper

  • JD
    JD Christison

    Combo Sleeper

  • Owen Poole

    Side Sleeper

Casper Company Policies

Free Shipping

Casper Nova comes with the same policies as the brand’s other mattresses, including Casper Wave. For instance, you get free shipping, and, yes, Nova will ship in a box. In most cases, your bed will arrive within a few days of placing the order.

The setup process for Casper Nova is as simple as you’ve seen in the commercials. It only takes about 15 minutes to get things started. Here’s an example of how the unboxing works:

The only thing we should add regarding the setup process is that Casper Nova will take about 10 seconds to expand 80 percent of the way, but to fully expand, it needs a full day. There’s no risk laying on the bed after you unbox it, but be mindful of the fact that it will be extra soft until it fully expands.

Trial Period

What’s nice about buying a bed in a box is that you know it will almost certainly come with a risk-free trial period. In the case of Casper Nova, you get a 100-night trial period, which means you can test out the bed for about three months before you must decide to keep or return it.

Warranty

If you decide you want the bed, that’s great—we honestly expect most people will. It comes with a 10-year warranty, which is the case with all Casper beds.

Returns

If you decide you no longer want Casper Nova, you can return it for a full refund during those first 100 nights. Just like the original Casper mattress, returns are straightforward and 100 percent of the purchase price will be refunded to you within two weeks.

Casper Company Info

Casper Nova Mattress Physical Locations

You can find Casper Nova at many places across the east cost, but here’s a list naming a few:

  • South Norwalk, CT
  • West Hartford, CT
  • Newark, DE
  • Lynnfield, MA
  • King of Prussia, PA
  • Bridgewater, NJ
  • Short Hills, NJ
  • Brooklyn, NY
  • New York City, NY

Casper Contact Information

Find Casper On Social Media

FAQs

How did SY end up with the Casper Nova mattress?

Casper sent us the bed so we could test and review it.

Where can I find the Casper Nova mattress without the coils?

As of now, the foam version of this bed is only available through Amazon. You can find the Casper Nova Hybrid at the company’s stores and online.

How can I contact someone at Casper?

There are three ways to contact customer service: 888-498-0003, email them through the contact page on their website, or live chat with them on their website. They seem to have great customer service overall.

Does Casper Nova Hybrid have a zoned support design?

Yes. In fact, the Nova Hybrid and Nova Foam both have the “Zoned Support Pro” system, which we discussed in the main section of this review.

Are there any other Nova-branded products from Casper?

No. The only product they make with the Nova name is the mattress. That said, Casper does sell other products, including bed frames, pillows, bedding and more.

What does this bed feel like?

It has a soft/fluffy feel that’s really comfortable.

How firm is it?

Casper Nova Hybrid is really soft. It’s about a 3/10 in terms of firmness.

Is it good for side sleepers?

Casper Nova Hybrid is almost made exclusively for side sleepers that want a soft mattress.

Is this a coil mattress?


Yes. It’s a combination coil and foam mattress.

Where do I try a Casper Nova mattress?

Casper offers a 100-night trial for the Casper Nova Hybrid mattress so you can try it for more than three months in the comfort of your home.

Where do I buy a Casper Nova mattress?

The Casper Nova Hybrid mattress is primarily sold online through the company’s website. It is also available on Amazon. Additionally, the mattress is available through company stores, primarily located in the northeast.

Is there a Casper Nova mattress discount code I can use?

Casper is currently not offering discount codes on the Nova Hybrid. It does have a code for its Original and Wave models.

How often will I find a Casper Nova mattress sale?

Casper often has some of its three mattress lines on sale. The company also offers discounts when the mattress is bundled with other products, such as a bed frame or bedding. Current sales are listed on the company’s website.