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Serta iComfort Mattress Reviews

Serta iComfort Mattress Reviews

In this post we review the Serta iComfort Blue Max 1000 mattress, which is available in two firmness levels and has a deep, viscose memory foam feel

Last Updated: January 5, 2021

While there are numerous Serta iComfort mattresses available, we take a deep dive into the Blue Max 1000 in this review. This bed comes in both a Plush option and a Cushion Firm option, both of which are memory foam beds that you will typically buy in-store.

Who Is This Best For?

Sleepers who like beds with a traditional memory foam feel

Consumers seeking a big name mattress brand

Who Won’t Love It?

Shoppers working with a tight budget

Sleepers looking for a bouncy, responsive mattress

Overview Of Serta iComfort Mattress Review

Serta iComfort Price And Discounts

The Blue Max 1000 mattress is not cheap, but it’s not expensive either—it’s in the sweet spot for a lot of consumers. Here’s a pricing breakdown for the mattress.

SizePrice (MSRP)
Twin XL$1,449
King / Cal King$2,299

The interesting thing with brands such as Serta, Sealy Posturepedic, Simmons Beautyrest, and Tempur-Pedic is that the retailer only has so much control over pricing. They typically can’t offer coupon codes, but they can throw in incentives to sweeten the pot a little.

US-Mattress sometimes offers cash discounts or will bundle in Visa gift cards or consumer electronics. You can check to see current promotions or our Mattress Coupons page to see the deals that we’ve spotted today.

What’s Inside The Serta iComfort Mattress

The Serta iComfort Blue Max 1000 is a 13” thick, all-foam mattress. That’s 3” thicker than your standard all-foam bed. The mattress has three layers to provide comfort: 

  • Support foam: The foam core serves as a base
  • Memory foam: 3” of thick EverCool Supreme Memory Foam
  • Gel foam: 1” layer of TempActiv Max Gel Memory Foam to help you stay cool while you sleep
serta icomfort review max blue mattress construction
Inside the Serta iComfort Blue Max mattress

Also, all Serta foam is certified by CertiPur and has been tested by suppliers to ensure that they are made without prohibited phthalates, ozone depleters, mercury, lead, or other heavy metals, formaldehyde, or PBDEs. They also have low emission of VOCs for indoor air quality.

serta icomfort review max blue mattress cooling strip construction
A closer look at the gel memory foam on top

One feature that sets the Serta iComfort Blue Max 1000 apart from the rest is the cover. It’s a ribbed cover in grey with a few blue lines across it.

It’s very soft and thick. When we asked what the cover is made out of, they told us it’s a special proprietary material.

serta icomfort review max blue mattress cover
Soft-to-the-touch cover with an active-cooling element

While the cover is removable, we don’t suggest you ever remove it. If you happen to spill anything on the bed, spot clean with some mild detergent and warm water. Regardless, the dark color of the cover does a good job of hiding stains.

Serta iComfort Mattress Firmness

This mattress comes in two firmness options: cushion firm and plush. The plush option is a medium on the firmness scale and has a traditional viscose memory foam feel. The cushion firm sits at about a medium-firm to firm.

serta icomfort review max blue mattress firmness

Serta iComfort Mattress Feel

This bed has a dense yet soft memory foam feel. We think it feels like you’re melting into the material. When you lay down on this bed, you’ll find yourself sinking in and the material contouring around your body, almost like the bed is giving you a hug.

You do get that “stuck” feeling with this bed, which, again, is typical of a lot of memory foam mattresses. Do not get this bed if you want something bouncy and responsive. Switching sleeping positions on this mattress is no small task.

Serta iComfort Mattress Sleeper Types

Back and Stomach Sleepers

Of the two firmness options, the Cushion Firm is the one to get if you’re a back or stomach sleeper. It will still have a true memory foam feel, but you’ll get a much firmer sleeping surface, which should help your back.

serta icomfort review max blue mattress stomach sleepers
Cushion Firm is the way to go if you favor your back or stomach

Side Sleepers

For side sleepers, the plush version, as you’d expect, is the better option. It offers a lot more pressure relief, which is what you’re looking for, particularly for your hips and shoulders.

serta icomfort review max blue mattress side sleepers
The plush option is made specifically for side sleepers

Combo Sleepers

As for combo sleepers, this bed might have a little too much resistance when you try to switch positions at night. This makes it difficult to move around on the bed and could potentially cause less restful sleep. Alternatively, it could cause you to want to move around less, so it depends on the sleeper.

Serta iComfort Mattress Body Type Analysis

serta icomfort blue max review heavy people
Not ideal for heavy people, but better than most foam beds


For petite people, this bed is fine. You might want to go for the plush option because lighter people tend to lay more on top of mattresses instead of in them.


For average-weight sleepers, we recommend evaluating your sleep style and comfort needs. If you like a softer feel, the plush version would be a great choice. If you’re a back or stomach sleeper, the comfort firm will offer more support. 


If you’re a bit heavier, first try out the cushion firm option. The iComfort isn’t our favorite mattress for heavy and overweight people, to whom we usually recommend hybrid mattresses with springs, but it’s not a bad option. The Cushion Firm option will offer enough support to make sure you aren’t sinking into the mattress and getting too hot at night. 

We rarely recommend all-foam mattresses for heavier people, but because this mattress is thicker (13″ in total), it will be one of the better options for individuals weighing over 250 lb. 

Hot Sleepers And The Blue Max Mattress

While the Serta iComfort Blue Max 1000 does have three layers of cooling gel foam, we found this bed to sleep temperature neutral.

Memory foam beds like this one usually tend to heat up and sleep warm, so the cooling technology does a good job of neutralizing that. Whether you sleep warm or cool will have to do with more external factors, such as your thermostat, pajamas or local climate.

If you’re looking for a cool sleeping bed, check out our list of Best Beds for Hot Flashes.

Is Serta iComfort A Good Mattress For Couples?

Possibly. First, both partners must absolutely love memory foam to buy this mattress. If that’s the case, we can proceed by discussing two extra elements that are important to couples.

Motion Isolation

Motion isolation is all about how well the bed absorbs movement. Memory foam beds are usually good at stopping cross-mattress motion, and that is the case with the Serta iComfort Blue Max 1000 mattress.

Edge Support

Edge support lets you enjoy more of your mattress, especially if you sleep with your partner. Learn more about edge support and why it matters to help you sleep better at night.

The edge support on this bed is good, but not great.

serta icomfort review max blue mattress edge support
Fairly good edge support

The one caveat with regard to edge support is that memory foam has the habit of remembering your shape, hence the name. As such, once you find yourself along the edge of the bed, it’s harder to roll back into the center than it is to roll off.

Serta iComfort Review Verdict

If you love memory foam, you’ll probably love the Serta iComfort Blue Max. Go for the plush option if you’re a side sleeper, and the cushion firm option if you’re a back or stomach sleeper. Because this is an all-foam mattress, it may not provide the best support for heavy-weight sleepers, so we recommend taking advantage of the four-month trial period.

Other Serta Products

  • Serta Perfect Sleeper Foundation
  • Serta Cool and Comfy Pillow
  • Serta Microfiber Sheet Set
  • Serta Deluxe Couch Pet Bed
  • Serta One Size Fits All Bed Frame

Serta iComfort Ratings

  • BBB Rating: The Serta Mattress Company currently has an A+ rating through the Better Business Bureau and no customer complaints. 
  • Amazon Reviews: Amazon currently carries the Serta iComfort Blue Max plush mattress. From 79 reviews, it has a 3.5-star rating across all sizes. Most customers with good reviews said the mattress helped solve their sleep problems including back pain. Bad reviews state that the mattress didn’t hold up after a few months’ of use and ran too hot while they were sleeping.

Review team

  • dillon lopez slumber yard
    Dillon Lopez

    Combo Sleeper

  • JD
    JD Christison

    Combo Sleeper

  • reynoso
    Jack Reynoso

    Combo Sleeper

  • Dillon Payne

    Combo Sleeper

Buying The Serta iComfort Blue Max 100

As you likely know, Serta is one of the largest mattress brands out there. It sells predominately through retailers such as Macy’s and US-Mattress. When buying a new Serta iComfort, consider the following information: 

  • Trial period length: 120-day trial period with 100% free returns through US-Mattress
  • Warranty policy: 10-year manufacturer’s warranty to protect against defects
  • Shipping info: Free delivery offered through US-Mattress

Serta Company Info

Serta iComfort Mattress Physical Store Locations

Serta doesn’t have any name-brand stores. Instead, it sells mattresses through other retailers. You can use the Serta store locator online to find the closest store to you that sells Serta mattresses. 

Serta iComfort Contact Information

Find Serta iComfort Mattress On Social Media

Comparing Serta iComfort vs. Casper

If you’re on a budget, Casper takes the cake in terms of an affordable mattress. For comparison, the queen size Casper mattress is just over $1,000 at MSRP, while the Serta iComfort queen size is closer to $1,800. With such a price difference, you do get less features, such as the additional gel foam layer that comes with Serta. Furthermore, the Casper mattress is suitable for sleepers who like medium support, while Serta offers options for both softer and more firm mattress types. 

Comparing Serta iComfort vs. Tuft & Needle

Tuft & Needle also offers a significantly cheaper alternative compared to the Serta iComfort Mattress. Customers can purchase a Tuft & Needle Original queen mattress for just $595. The Tuft & Needle mattress only includes two foam layers, so it isn’t as durable or supportive as the Serta mattress. While the Serta iComfort can be good for some heavy-weight sleepers, the construction and layers of the Tuft & Needle mattress make it more suitable for petite and average-weight users. 

Comparing Serta iComfort vs. Purple Original

The original Purple Mattress is known for its unique layer of Hyper-Elastic Polymer. Though it doesn’t function like a traditional foam mattress, it offers more pressure relief and temperature control. If you’re a hot sleeper, the Purple Mattress will help keep you much cooler than Serta. In terms of price, Serta and Purple Mattress run at similar prices, though Purple is slightly more budget friendly.


How did we get this bed?

Ours friends over at US-Mattress actually sent it to us to try, but as always, we did not receive any compensation from them to write a good or bad review. All opinions are that of the Slumber Yard staff team.

Do I need to flip or rotate my Serta iComfort Blue Max 1000?

We recommend that you rotate any mattress every 3-6 months to prevent against any sagging or permanent indentations. Try remembering to do it seasonally, that should help you keep track of time. It’s not necessary to flip your Serta iComfort Blue Max 1000. There is a base layer of foam that is on the bottom for a purpose, so leave it right side up according to the cover.

Does Serta sell any other sleep related products?

Serta sells pillows, mattress protectors, blankets and sheets, and even bed frames and baby and pet products.

What type of mattress is this?

This is a memory foam mattress with a viscous/dense feel.

Does it come with free shipping?

Yes, the Serta iComfort Blue Max 1000 comes with free shipping in the United States through

Does it have gel memory foam?

Yes. In fact, the Serta iComfort Blue Max 1000 features a new style of gel memory foam that’s actually cool-to-the-touch.

How long does a Serta iComfort mattress last?

The Serta iComfort Blue Max is built to last seven to ten years in accordance with Better Sleep Council guidelines. The length of your mattress’ life may depend on proper care, including finding a mattress that supports your weight and keeping it clean.

Is Serta iComfort a good mattress?

Serta iComfort is a great mattress if you’re looking for a foam option that still provides support. It may not be the best for heavy-weight sleepers and those who run hot at night.