We cover everything you need to know about Helix company policies, trial period, and more importantly, how to save money on the custom Helix bed-in-a-box.
The Helix is a 10” hybrid mattress-in-a-box that you can customize to suit your particular sleeping needs. They also offer customized options for couples. See our full Helix Mattress review here.
Helix ships their mattresses to your home, rolled up and compressed in a box. This means that it is up to you to unpack and set up your new bed. It’s recommended that you let your mattress expand for up to 72 hours before sleeping on it. Residents of the United States receive free shipping with their order. All orders shipped to Canada will come with a shipping and Customs Tax charge. International shipping is currently unavailable.
The Helix mattress comes backed with a 100-night risk-free trial period. If you decide that you don’t like your mattress during that time, simply call or email the company and they will send someone to remove your bed at no additional cost. You will be issued a full refund 5-7 business days after the bed has been picked up.
Helix offers a 10-year warranty that protects your bed from most damages. This is standard for the online mattress company. The warranty covers sagging greater than one inch, splitting or cracking of the foam, and manufacturing defects related to the cover. Physical abuse and normal wear over time is not covered by the warranty.
Pricing for the Helix mattress starts at $600. You can take the Sleeper Quiz available on the official website to build your bed and determine the final price. The cost for a Helix mattress is about average for the online mattress industry.
|King / Cal King||$1,245|
The Helix mattress-in-a-box is made in the USA.
The standard bed dimensions below are from the company’s website. All Helix mattresses are 10″ high, except for the Helix Nightfall model, which is 12″ high. All numbers shown below are in inches.
Twin: 39 x 75 x 10
Twin XL: 39 x 80 x 10
Full: 54 x 75 x 10
Queen: 60 x 80 x 10
King: 76 x 80 x 10
Cal King: 72 x 84 x 10
The Helix mattress is only available through the company’s official website. Unfortunately, their mattresses are not available at any retail locations across the United States.
Mattress covers, an adjustable base, pillows, sheets, and more are available through the Helix website in addition to their beds. You can also check out Amazon for possible compatible bedding accessories.
Black Friday and Cyber Monday are popular times for online mattress companies to offer sales and discounts. Don’t forget to take a look at the Helix website during the holiday season because you might be able to snag a serious discount on a Helix bed.
The 4th of July is another popular time to shop for a new bed. Discounts may be offered on the Helix website in the days around Independence Day. Typically, Helix offers a pretty big discount around this time but we can’t say for sure.
Unfortunately, due to the custom nature of Helix mattresses, their beds are not available on Amazon.