In this post, we’ll review everything you need to know about Purple company policies, warranty, pricing, and how to save money buying this online mattress.
Purple offers four different mattress models, all of which utilize the company’s patented hyper-elastic polymer material. See our full Purple reviews here.
Purple ships all of their mattresses to your home for free. Depending on which model you buy, it will arrive in a bag or via white glove delivery. This means that someone will do the hard work and set up the mattress for you. The company offers free shipping for residents in the United States and Canada. White glove delivery is available in all 48 contiguous states.
Purple mattresses come with a 100-night risk-free trial period. If at any point during this time you don’t feel satisfied with your purchase, just contact their customer service department and they will arrange to have the mattress removed free of charge. The company will issue a full refund once the mattress has been picked up. If you’re interested in exchanging your mattress for another model, the second bed will not be eligible for return.
All Purple mattresses are backed with a 10-year warranty. This warranty protects against any indentation or sagging greater than one inch, any physical flaw in the mattress that causes the material to crack or split, and manufacturing defects related to the zipper on the cover. This warranty is only valid if the mattress was purchased through an authorized retailer.
The MSRP of Purple mattresses differs depending on the model purchased. The pricing for Purple is at the high end of the mattress-in-a-box industry.
The Purple beds are made in the USA.
Purple’s proprietary material is called Hyper-Elastic Polymer. It is made from recyclable food and food contact grade ingredients. It feels similar to silicone ice trays you might have at home.
The Purple bed ranges in size depending on the model you choose. The measurements and dimensions are as follows:
Most people will buy their Purple mattress via the company’s website or Amazon. You might also find the mattress at a local Mattress Firm or Sam’s Club. Check with a store in your location for availability.
In addition to their mattresses, Purple offers a solid platform base and PowerBase to prolong the life of your bed. They also offer stretchy sheets, pillows, and more. You can check out the full list of accessories on the company’s website.
Like several popular mattress brands, Purple likes to offer great sales and discounts around Black Friday and Cyber Monday. Although we can’t say for certain what those deals will look like this year, we expect that they will be better than any normal deal offered throughout the year. If you can wait until November to buy a new bed, you might end up saving yourself an additional $50-$100.
Independence Day is a popular time to buy a new mattress. Most online mattress companies offer some sort of discount or sale. Companies usually offer a good promotion in the days leading up to and after the 4th of July. Purple will most likely offer some sort of gift (pillow, sheets, foundation, etc) with any mattress purchase during this time.
If you’re an Amazon Prime member and like to do your shopping through the site, you can find a Purple mattress there. Amazon usually matches prices offered on the Purple website, however you might find a bed featured on one of Amazon Prime’s Deals of the Day pages or on sale during Amazon Prime Day. It’s important to keep in mind that Amazon’s policies relating to trials and returns can be different than those on the Purple website. Do your research and read the fine print before buying.